My boss and I have a great relationship…and we use the following understanding when it comes to people asking favors of our organization.
- I have full permission to say “yes”. I can commit the organization if I believe the request is reasonable.
- I also have full permission to say “no”. If I believe that the request is beyond our ability to deliver, he allows me to respectfully decline.
In return for that authority that has been extended to me, he has my full support when he occasionally overrides my “no”. If the request finds it way to his office after I decline…and if he wants to honor that request…then he can commit me (and the rest of the organization) to deliver.
This understanding gives me great freedom. And it also helps communicate priorities. It is a rare moment that he will “trump” me, and therefore I know that it is important to the organization when he does so.
I am trying to model that same approach with those who report to me…and finding it to be more difficult than it appears. It is easier to receive that trust than to give it.
How about you? What is your veto power…and how is it used?
Thanks for listening.