This question always comes up when meeting someone new…and I’ve answered it multiple ways. Sometimes I interpreted the question and responded with the name of the company I worked for:
Or, sometimes I interpreted and responded with the position of the person I reported to:
- The owner of the company
- The General Manager of the dealership
- The VP of Customer Service
Occasionally, I may name drop the actual person I report to if I think it will increase my stature, like Dan Reiland. But, the truth is that I work for the creator of the universe and so do you.
That makes it much harder when I get upset after a bad day at the office.
- Who do I complain to?
- Who do I get upset at?
- Who do I send my scathing emails to?
The next time you want to complain “upwards”, make sure you address the right person.
Thanks for listening.