…it’s usually from a hand-off from someone on the team. I make the mistake of moving ahead without verifying that the deliverable I have been handed meets my expectations. Ouch.
Once I take possession of a hand-off during the project, it’s my responsibility to confirm what I have received is what was agreed upon. If I wait until that item (or service) is needed…I might find out too late that it isn’t what I asked for.
Bank tellers understand this principle. Their constant reminder is “Always count your drawer” (when receiving it from another teller). Otherwise, when a shortage is discovered later in the processing day, it’s too late to determine if they received a bad count or if they created it.
When receiving a hand-off in your project, always “count your drawer”.
Thanks for listening.