We had a project discussion get heated recently and there were members of the team who got mad (or had their feelings hurt). And, if we are honest with each other…that can be common in high production/high accomplishment environments. Team members who have a strong skills and passion for excellence will have conflicting opinions. That is just normal.
I was talking to one member of the team – asking if he thought an apology was necessary. He had an interesting reply: “I would rather have action than an apology.”
That was a fascinating look inside the mind of someone who values the progress of the organization over his own feelings. He so deeply desired progress towards the organizational goals that he was willing to set aside his own hurt feelings.
Can you do that? Can you set aside your hurt feelings for the good of the team?
(Side Note: If your team is always harmonious and pleasant…everyone may be sacrificing results to protect the relationship)
Thanks for listening.