Does your business or organization use metrics to track your growth? Of course you do. Revenue, Profit, Market Share, and Growth in shipments are common charts and graphs to track our business goals. Several years ago, I designed an interesting Excel Chart that helped compare growth statistics of our 4 church locations (you can begin to envision your project here).
I showed it to my leader and he found it intriguing. And, he asked me to keep it updated and send him a fresh copy once or twice a year. Over time, I kept the chart up to date…but soon lost focus on my real task – to provide him with insights and lessons from that data.
This past week I sent him the chart…full of data points from 6 years of historical information. But that is all I did. I did not bring him any insights. I did not add any value to the chart. I did not spend 1 minute looking to learn anything from the information it contained. I just “tossed” it upwards onto his desk.
Essentially, I delegated upwards. I did not serve my leader…I added burden to him. Rather than removing complexity from his life, I added to it. I completely failed to bring any value to the situation.
When we give information to our leaders, it should be accompanied by our best attempts to provide insights, summaries, and conclusions. We should spend time doing the hard work of thinking. Raw, unprocessed information is not helpful to them. It is our job to reduce the complexity that they carry.
Never…never…never throw information at your leader.
Thanks for listening.