One of my co-workers recently sent out an email survey with 3 options to choose from. Each person was asked to pick the solution that best served our organization. What she received was 17 opinions on why none of the choices were desirable…and not one person picked one of the 3 options as requested.
Even worse, one person challenged the entire process…using “Reply All” to rally everyone else to jump on their bandwagon in opposition to the project.
I struggle to understand why no one followed directions. At a minimum, each person should have picked the option that was least offensive. What they failed to consider is that the leaders in their organization (those in authority) had already approved the project and authorized the 3 choices. The survey participants were not being asked their opinion of the project.
It was an unwise reaction to ignore the instructions. We will not ask that group for their opinion again. Next time, the organization will move forward by making an announcement.
You can earn the opportunity to give your opinion by:
- Having a history of trying to understand before you react
- Conforming to what is requested when asked (e.g. pick one of the options)
- Supporting the decisions made by those above you without dissension
Then, you can add your opinion…as long as you let go of the need to be heard. If you can’t move on after giving your opinion, then you won’t be listened to by those who have authority to make decisions.
Thanks for listening.