I routinely get into trouble because I am unsure (or unclear) about the nature of a conversation with someone else. Are we discussing or deciding?
- When my boss thinks it is a discussion and I think it is a decision, I’m in trouble. I take action and I wasn’t supposed to.
- When my boss thinks it is a decision and I think it is a discussion, I’m in trouble. I fail to take action and fail to meet expectations.
- When my staff think we are discussing and I think we are deciding, I’m in trouble. They don’t take action and my project is derailed.
- When my staff think we are deciding and I think we are discussing, I’m in trouble. They take action before I am ready and mistakes are made.
The common theme is that I get into trouble when I am unclear (or unsure) if a conversation is a discussion or a decision. It is my responsibility to make sure everyone knows!
Thanks for listening.