I recently needed to find a cassette player for work so that I could capture a teaching lesson that was about to be lost. Being a man of a certain age, I had 4 of them scattered throughout my house. However, I quickly discovered that not one of them worked. I threw each one away and started scouring the internet to find one…praying that some retailer might have one left in their dusty inventory.
Lo and behold, Best Buy had one left in stock at the location nearest my house. I jumped in my car and drove the store and – when approached by a sales associate – asked where it was. “Oh, no!” he exclaimed. “We don’t carry those here. They are a special order!”
Discouraged, I wandered a few more isles and headed for the door.
Another sales associate intercepted me before I left and asked if I found everything I needed. “Nope. I need a cassette player. It’s listed online but I was told you don’t have them in stock.”
“Sure we do!” she exclaimed. Then she walked right up to the next isle and handed it to me.
It’s easy to say “not here” or “can’t be done” when you don’t know the answer. Maybe it isn’t there…or it can’t be done. Just don’t be that guy. Don’t declare an answer to a question if you really don’t know.
Thanks for listening.