In every industry…in every business environment…in every home…there is a way of doing things. If you are familiar with the process, then things are accomplished quickly and smoothly. If you are not familiar…then things bog down and everyone is frustrated.
Here is a simple example. There is a way to buy a dishwasher. I headed out to the “big box” store last weekend with my trailer, intending to come home with a new one and install it that day. In my mind, this was going to take about two hours.
- 30 minute drive to the store
- 15 minutes to select a unit
- 30 minutes drive home
- 1 hour to install
And, that left me a full 15 minutes of margin in my plan. This was going to go easy….so I thought. I quickly discovered that the unit I desired was not carried by the big box stores. They had a way of doing things – I am supposed to order it today and someone will deliver and install it tomorrow. But I wasn’t going to be home tomorrow!
Basically, I wasted a full 6 hours driving around and never got my dishwasher. The system just didn’t work the way I had imagined. And, this is true with every process in the world:
- The process to get a college degree
- The process of getting credit and setting up bank accounts
- The process of getting my car repaired
- The process of providing health insurance for my family
- The process of writing a report for my boss
- The process of finding a job
- The process of getting my computer to print to the printer
- The process of obtaining a drivers license, insurance, car title, and tags
- The process of buying major appliance
You get the picture. This is true of everything in life. You have to learn how things get done. Otherwise, life is a long hard road to travel.
Thanks for listening.