A few weeks ago, I was in a panic. We had ordered a new 24′ utility trailer and it was vital to our project. If it wasn’t delivered on time, we were going to be in for a bad week. And all signs pointed to it being late.
Rumor had it that the sales team and the production team were in a small feud. A mistake had already been made on my trailer and this was their last shot at keeping my business.
So, my friend James headed to the factory and talked to the sales department. He explained that the trailer was for a church…and was needed for baptisms at our new campuses. No trailer meant no baptisms.
In an instant, they put their emotions aside and acted to deliver the trailer on time.
As much as I appreciate the effort, I am thoroughly disappointed to hear that it took that type of argument (we need them for baptisms) to cause these employees to take action.
- If I needed the trailer to haul my band equipment, am I any less important?
- If I needed the trailer to haul my tools for work, am I any less important?
- If I needed the trailer to move my son to college, am I any less important?
Don’t let emotions raise or lower your work ethic. Just deliver. Your name is on everything you do.
Thanks for listening.