Over the last 8 days, my wife has been involved in 6 different catering orders from 6 different companies. (I told you that we feed a lot of people!) Of the 6, only two companies delivered what we ordered when we asked for it.
(By the way, accolades to those two companies: Chic-fil-A and Jim ‘N Nicks)
- If you accept an order – deliver on it.
- If you can’t deliver, then don’t accept the order. My business depends on you to deliver on your commitments.
Thanks for listening.