Listening is an active response to receiving wisdom from others. It isn’t passive. And an important part of showing the other person that you are listening is to take notes.
I take notes at every staff meeting…every leadership lesson…and nearly every conversation. That activity reinforces my memory, and communicates to the speaker that I am fully engaged. I aggressively try to capture as much content as I can possibly write (or type).
Candidly, when others ask me for advice…or if they ask me to speak to their department or organization…I notice when the participants sit without taking any notes. It tells me they aren’t interested in anything I have to say.
If you want to show that you are listening, take notes – even if you have a photographic memory. Show the other person that you are actively engaged. And, you might find that your memory improves in the process.
Thanks for listening.