From my earliest days in business, I have heard it said “Don’t leave money on the table”. That slogan is meant as an admonition, and usually pointed at the sales force. They are instructed to intensely bargain for every penny available, regardless of the relational cost.
That level of thinking seems to have crept into every business on earth. The excursions on my cruise last week were crazy expensive ($30 for a bus ride to the beach). There were vendors on Times Square that sold water for $5 a bottle. Even the gas station by my house wants to charge $.05 more per gallon of gas than the one further down the road.
That behavior causes me to want to go cheap when it comes to tipping the people who serve me. When the company is taking every penny they can, I want to fight back with the one area of discretion available to me.
But that isn’t right. Those who are serving me are not responsible for their company’s high prices. So, I tip and tip strong. I don’t want others to see me as frugal and cheap….I want them to experience the most generosity I can muster.
“Don’t leave money on the table” is a poor choice to adopt as your life values. “Show Generosity” is much better.
Thanks for listening.