My friend recently reminded me of an important leadership lesson.
He had a problem in a construction site where the lighting in the parking lot was sub-standard and he needed the old fixtures upgraded (not just the new installations). He asked the rep from the electric company and the site inspector to meet him on the property and negotiated a solution within 10 minutes. Everyone was pleased with the outcome.
- It’s not about anyone’s position
- It’s not about the contractual relationships between them
- It’s not about the money exchanging hands (there was none)
- It’s not about commitments or obligations
- It’s not about accountability or responsibility
The problem was solved because of the positive working relationship between these 3 people. They trusted each other and found mutual ground to agree on a solution.
If you need to solve a problem…do you have strong enough relationships to accomplish a solution? Or, are you limited to contracts, payments, and other business transactions?
Thanks for listening.