Mitt Romney has gotten into trouble lately…speaking at a fundraiser about the large number of people who depend on government subsidies. He verbalized his opinion that many feel “entitled” to government support…believing these funds are owed or obligated to them.
But, I will leave that debate to another day. What in the world does that have to do with Project Management?
Sometimes this attitude of “entitlement” is carried into the workplace. Sometimes, under pressure to deliver our projects, we begin to act as though other staff & departments are obligated to produce for us. Perhaps that is true. Perhaps other people are required to support my projects. But, how do they experience me when I approach for their help?
- Do I treat the Facility Team like they are “obligated” to serve me, or do I respectfully ask for their help?
- Do I approach the IT Department as though they “owe me” a working laptop, or do I show gratitude for their efforts to keep me up and running?
- Do I “ring a bell” and expect the Hospitality Team to come running to serve at my event, or do I remember that they are sacrificing their time for me?
- Do I demand a response others, or am I patient when I need help?
My approach will determine the quality of support I receive from my project team.
Thanks for listening.